Refund & Cancellation Policy

1. Cancellation of Subscription

You may cancel your Creator Pro monthly subscription at any time. To cancel:

• Log into your account and navigate to Profile Settings.
• Under the Billing & Subscription section, click "Manage Subscription" to open our payment gateway customer portal (powered by Paddle).
• Click "Cancel Subscription" and confirm.

Upon cancellation, your Pro access will remain active until the end of your current paid billing period. No further recurring charges will be processed.

2. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all new subscription signups and monthly renewals.

If you are unsatisfied with the Creator Pro tools, features, or performance insights, you can request a 100% refund of your subscription payment within 14 days of the transaction date.

3. How to Request a Refund

To request a refund, please send an email to our support team at kodastech@gmail.com or contact Paddle Customer Support directly with:

• Your registered account email address.
• The date of the transaction and invoice ID (from your email receipt).

Refunds are processed within 3–5 business days and will be returned to your original payment method.